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Field Force Management

SimForce is an AI-native mobile orchestration platform for leadership, HR and frontline teams. It connects leadership and frontline teams in one mobile app.

Field-force execution on one device: tasks, verifications, collections, documents and attendance for staff and outsourced teams — offline-first, geo-evidenced, fully governed. 

AI-Native Workforce Orchestration.

Your workforce, unified — one ecosystem for the field force and channel partners, from strategy to execution to evidence

The Problem it Solves

Fragmented tools slow the front line: Excel for leads and EOD, multiple logins, repeated data entry, document chases and no auditability of contract-staff bills

Execution gaps â€‹

No guided checklists, no SLAs, no continuity — first-time-right suffers and rework mounts.

Contract staff opacity​

​Costs mount as outsourced teams scale, with limited visibility and weak audit. 

App-hopping â€‹

​Disconnected systems force repeated data entry across leads, verifications, collections and HR. 

Challenges Addressed

Remote Operations Management

Effectively supervise field officers who travel extensively to meet borrowers

Paper-based inefficiencies

Eliminate delays and errors from manual processes

Visibility Gap

Provide management with real-time insights into field activities

Collection Efficiency

Directly impact cash flow through improved collection rates

Compliance Requirements

Maintain comprehensive documentation and audit trails

Geographic Challenges

Overcome limitations of remote areas through location-aware solutions

Key Capabilities

One workforce, governed

GPS attendance, leave with block-leave rules, transfers and joining workflows, dual reporting lines — unified for employees and contract staff with device binding and time-boxed access

Offline First Mobile

Capture anywhere, sync when connected — no lost evidence, no blocked field work. OCR, digital signatures, photo capture

Unified Taskforce Orchestration

Verifications, collections, visits, follow-ups and leads with SLAs, escalations and role-based gating — one AI work dashboard across task types

Routes & geo-evidence

Optimised route planning, GPS check-in/out, geo-fencing and day summaries for accountable execution

Guided verifications

 Branching templates with mandatory photos, red-flag rules, risk scoring, QC review and audit logs — first-time-right

Collections, outcome-focused

Demand lists to assignments, payment logging, receipts and promise-to-pay tracking with escalation

Why SimForce

01

AI Where it Matters

Explainable insights, urgency indicators and risk scoring — not black-box automation

02

BFSI Grade Compliance

Mandatory leave, separation of duties, escalation SLAs, immutable audit trails, regulatory dashboards

03

Modular by design

Deploy the full platform or specific modules; expand as the organisation grows

04

Kubernetes-ready

Real-time WebSocket collaboration fabric, enterprise passkey security, on-premise or private cloud

05

Flexible & Scalable

SimForce grows with your business, making it ideal for teams of any size, from small to large sales forces

Explore our other suite of Products

Everything you need for your lending business!

Scolend

Scolend is an all-in-one
application for lending and
co-lending business to
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loans in compliance with
regulatory requirements

Chassist

Chassist is an end-to-end NACH/ECS Management solution equipped with NPCI Integration and modules for mandate registration, transaction processing, MIS & Customized reports

SimSmart

SimSmart is a solution for servicing the problems faced by Banks & NBFCs in their Direct Assignment deals
(Buy & Sell Side)

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