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Compliance-first call centre for banks & NBFCs

SimCallCentre

with multilingual AI voice bots

A compliance-first collections / operations / CRM call centre on Go + FreeSWITCH: multilingual AI voice bots for automated outreach and self-service, an outbound dialler, inbound ACD / IVR, agent and supervisor consoles, call recording, and a governed compliance master for banks and NBFCs.

Key Capabilities

03

04

Inbound

Agent & supervisor

ACD and IVR self-service; warm transfer

Screen pop, scripts; listen / whisper / barge

05

Compliance master

Calling windows, caps and holidays, governed

06

Recording

Object-Lock storage; IIBF agent-cert gating

01

AI voice bots

Multilingual automated outreach and IVR deflection

02

Dialler

Progressive, predictive and preview modes

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